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Reference Department

Answers Online Support and Resources

LSSI Configuration Document (PDF)
Follow the instructions to make sure that your office PC is configured properly to run the Virtual Reference Toolkit

Student assistants and support staff at the Reference Desk: Use this private queue to get assistance from the librarian on duty while he or she is at his or her desk.

Training Queues
Pretend you are the patron. Connect to the system using one of the following queues (make sure there is someone else logged in and monitoring that queue):

	Training 1 -- Basic Training 2 -- Basic

	Training 1 -- Interact Training 2 -- Interact

	Training -- Meeting Room

	Training -- Waiting Room


	The Reference Department's Public Web Site

Northwestern University Library, 1970 Campus Drive, Evanston, IL 60208

Last updated January 31, 2007 02/01/2007 World Wide Web Disclaimer
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