Support Central StaffWeb

Quick Links

• Send a request for help to the Virtual Help Desk or call 847.491.8385
• After Hours Support
• Information Technology Support Central

About LITSS

• LITSS Responsibilities:

  • Designing, engineering, supporting and securing Information Technology at all Northwestern University Library locations including -
    • Enterprise Windows Servers/Active Directory Services
    • Telecommunications
    • Public Workstations/Print Services
    • Staff Workstations/File/Print Services
    • Staff/Digital Library Data Assurance
    • Applications/Software
  • Providing efficient and effective technical support for library staff with a diverse set of needs and expectations
  • Managing library staff accounts: NETID/E-mail/Meeting Maker/Voyager
  • Creating web-based resources and appropriate technical/procedural content for the library community.
  • The maintenance of current software/hardware inventories and related technical documentation.

• LITSS Mission Statement
  
• LITSS Policies

• Equipment and Facilities

We remember Adam