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TIME |
CONTACT |
NUMBER |
INSTRUCTIONS |
|
Day Non-urgent |
Dave Strain |
1-2883 |
Describe Problem, room number, & location. |
|
Day Urgent |
Dave Strain |
847-335-1808 |
Facilities pager number. When he calls back, describe problem, room number, and location. |
|
Eves./Weekend Non-Urgent |
Dave Strain |
847-335-1808 |
Facilities pager number. When he calls back, describe problem, room number, and location. |
|
Eves./Weekend Urgent |
Library Security |
847-335-0124 or Home: 847-367-0776 or |
Eves./Weekend security pager number. Urgent facilities problems during evenings (after 4 p.m.) and weekends should be reported to Library Security. Describe problem, room number, and location. Library Security will contact University Police if necessary. |
|
Construction Issues–All hours |
Jim Aagaard or |
1-8301 1-2933 |
Bring all construction-related issues to the attention of Jim or John. They will forward to the appropriate party. Leave message after hours. |
|
TIME |
CONTACT |
NUMBER |
INSTRUCTIONS |
|
Vending machines, change machines, & card readers--All hours |
Information Commons |
1-7658 |
Describe problem and location of machine. |
|
TIME |
CONTACT |
NUMBER |
INSTRUCTIONS |
|
Copiers--All hours |
Receiving Room |
1-7613 |
Describe problem, Machine number, and location of machine. Leave message after hours. |
|
TIME |
CONTACT |
NUMBER/EMAIL |
INSTRUCTIONS |
|
Phone Problems–All Hours |
Jim Aagaard |
1-8301 |
Describe problem, room number, & location. Leave message after hours. |
|
New Voice Mail, New Telephone, or other New Services |
Jim Aagaard |
Send email request to aagaard@northwestern.edu. Provide description of needs, location of new equipment/service & departmental CUFS # for correct billing. |
|
| New Pagers and Pager Problems | Mary Linke | 1-7625 | Provide description of needs and departmental CUFS # for correct billing. |
|
TIME |
CONTACT |
NUMBER/EMAIL |
INSTRUCTIONS |
|
New key orders, Key replacement, Marlok access changes |
Peter Devlin |
Send email request to pdevlin@northwestern.edu. Provide room number & key number information. For Marlok orders provide room # & access times needed. |
|
TIME |
CONTACT |
NUMBER/EMAIL |
INSTRUCTIONS |
|
Weekdays, 8:00 a.m.-5 p.m. |
LITSS staff member on call |
1-8385 |
Describe computer problem. |
| Eves./Weekend (Urgent) | LITSS staff member on call | 1-5639 | Describe computer problem. |
